FEMA has released resources for residents to request assistance following the impact of Hurricane Ida. Attached are a number of fact sheets (regarding individual assistance, support for undocumented immigrants and sequence of delivery), and we have prepared talking points below which may be helpful when speaking with constituents.
Registering for Assistance – Talking Points
· Survivors may register using the FEMA App, online at www.disasterassistance.gov, or by telephone. The number is 800-621-3362 or (TTY) 800-462-7585.
o Those who use 711 Relay or Video Relay Services may call 800-621-3362.
o Registering online is the quickest way to get assistance.
- If you have insurance, file a claim with your insurance company and start documenting your damage before applying to FEMA. FEMA cannot duplicate insurance payments but may be able to help where homeowners or flood insurance did not.
- If you have flood insurance, report your loss immediately to your insurance agent or carrier.
- If you are able to safely return to your home, before you discard anything take as many photos and videos as possible of your flood damaged home and personal property as possible including flood water lines on the outside of the structure. For appliances and electronics, take a photograph of the make, model and serial number.
- If asked about what an applicant will receive from FEMA explain that each applicant is unique as to their situation and needs.
- FEMA reviews their information to determine which programs they can be referred to.
- This may include other federal, state, local and volunteer agencies.
- Register with FEMA, explain your situation and see what assistance you may be eligible for.
· Assistance can include grants for temporary housing and home repairs, low-cost loans to cover uninsured property losses, and other programs to help individuals and business owners recover from the effects of the remnants of Hurricane Ida.
· For additional online resources, as well as FEMA downloadable pamphlets and other aids, visit www.disasterassistance.gov
· Go online, register with FEMA and see what assistance is available to aid in your recovery.